Skip to main content

FoxHardware: Manual metering

Updated over a week ago

ℹ️ What is a manual metering?

A manual metering is essentially a reduced form of the “device & measurement check” feature, just without the FoxMobile app. During a manual metering, the FoxHardware device in question only performs an immediate metering outside of the set metering interval / metering time, without checking the device further.

Manual meterings work the same way for all our FoxHardware sensor models (FoxSonic, FoxRadar, and FoxPressure).


🎯 When is a manual metering useful?

  • Quick check whether FoxHardware can:

    • be switched on at all and still has enough battery power

    • successfully establish a connection to FoxCloud  to send meterings.

  • “Wake up” FoxHardware on site if connection to FoxCloud is interrupted & no more fill levels are transmitted

  • No FoxMobile app at hand to perform “Device & measurement check

  • Immediate & fast fill level measurement required for verification

If you have already checked the FoxHardware using “device & measurement check”, a manual metering is no longer necessary.


⚙️ How does a manual metering work?

1) First, briefly press the FoxHardware power button once:

  • If neither of the two LEDs on the FoxHardware is lit or flashing, the batteries are most likely empty ➡️ replace the old batteries in the FoxHardware with new batteries as described here.

  • If the green LED stays lit after switching on for the first time, the batteries are still sufficiently charged.

2) Now wait approx. 3 seconds and then press the power button again briefly:

  • Now the green LED remains lit continuously and the orange LED flashes.

  • Shortly thereafter, the FoxHardware automatically switches itself off again.

3) Check the behavior of the LEDs before the FoxHardware switches off automatically:

✅ Green LED flashes:

  • FoxHardware was able to successfully connect to FoxCloud and transmit the measurement that was just performed.

  • The new measurement result is now visible in the FoxMobile app & FoxPortal.

❌ Orange LED flashes:

  • FoxHardware was unable to connect to FoxCloud to transmit the measurement that was just performed.

  • Possible causes: poor mobile phone reception in the area or a more serious technical problem.

  • Possible solutions: Perform “device & measurement check” with FoxMobile. If this is not possible or unsuccessful, your provider's support team will be happy to help.

Note: if your FoxHardware device only allows manual meterings, but doesn't perform its regular, automatic meterings according to its metering interval & time, your provider's support team will be happy to help.



Did this answer your question?