🎯 When do I need this?
Functional Fox hardware is returned, canceled, or replaced and is to be installed on another tank.
🔍 What exactly happens?
All data relating to the FoxHardware, such as measurements, tank configuration, and events in the customer timeline, will be deleted.
The Wi-Fi configuration of the FoxHardware will remain unchanged.
The FoxHardware will continue to take measurements and will continue to be billed
⚙️ How does it work?
Remove FoxHardware from the tank.
Perform “🔗Device & measurement check” to check the battery level. If the battery level is low, 🔗replace the batteries.
Search for FoxHardware ID (HWID) in FoxPortal & open detailed view.
Top left wheel: “Reset device.”
Confirm dialog
Mount FoxHardware on the new tank and set it up again as usual using FoxMobile (all tank configurations must be re-entered accordingly) => see: 🔗What can I do during installation to ensure that FoxHardware always measures correct fill levels?
